Technical Support Portal

Our technical support portal is packed with features designed to simplify the support process. You have the ability to submit support tickets, where you can provide detailed explanations of your problems and expect prompt responses from our team of trained professionals.

Additionally, our portal houses a comprehensive knowledge base that includes informative articles, helpful tutorials, and frequently asked questions. This empowers you to independently troubleshoot common issues, giving you the confidence and capability to resolve problems on your own.

With our user-friendly resources, our technical support portal puts the power of problem-solving right at your fingertips.

Technical Support

We’re always here to help with product issues. Whether configuration issues, suspected software bugs or you want to know how things work.

Product Repairs

In the event of product failure or physical damage, we can facilitate the repair process with the manufacturer on your behalf.

Warranty Policy

We represent many brands, each with their own warranty policy and for products manufactured by Madison Tech we’ve got you covered.

User Guide

If you’re having trouble getting setup or simply want to explore your self-service options you can read our user guide.

Alternatively, you can call our Support team on 1800 72 79 99 who will be happy to assist you.

Support Portal Features


Log a support ticket, view history, comment and track the progress of your cases.


Search knowledge articles across our brands to install, configure and troubleshoot issues.


View at a glance your assets and warranty periods all in one place.