Technical Support Portal

As part of our continuous effort to provide you with the best possible service, Madison Technologies has launched a Technical Support Portal.

Expanding on our capabilities, the new online portal will improve the service we offer to our customers by increasing transparency, providing access to information and improved management tools.

Technical Support

We’re always here to help with product issues. Whether configuration issues, suspected software bugs or you want to know how things work.

Product Repairs

In the event of product failure or physical damage, we can facilitate the repair process with the manufacturer on your behalf.

Warranty Policy

We represent many brands, each with their own warranty policy and for products manufactured by Madison Tech we’ve got you covered.

User Guide

If you’re having trouble getting setup or simply want to explore your self-service options you can read our user guide.

Alternatively, you can call our Support team on 1800 72 79 99 who will be happy to assist you.

Support Portal Features

Cases

Log a support ticket, view history, comment and track the progress of your cases.

Articles

Search knowledge articles across our brands to install, configure and troubleshoot issues.

Assets

View at a glance all your assets and warranty periods in one place.

FAQ