Madison Group Enterprises launches specialist businesses
In a recent announcement by our Managing Director, you will have seen that Madison Technologies now aligns under the portfolio of businesses that form part of Madison Group Enterprises (MGE). Whilst this is an exciting time for our business, I would like to reassure our customers that you will still be dealing with the same trusted team, committed to providing commercial and industrial communication products.
Madison Technologies is the name that will be most familiar to our customers and suppliers given that has been our Parent Company name since inception. As the Parent Company changes to MGE, the new look “Madison Technologies” entity will retain the core “Communications Technologies” business made up of an amalgamation of compatible business units formerly referred to as Telco, Industrial IT & Communications, Technical Building Services and Traffic, Transport & Safety.
The Madison Technologies entity will continue to operate as a design and engineering based value-added distributor of technology products and solutions for industrial, telecommunications and commercial applications. We will continue to represent leading Global and National brands including Moxa, MOBOTIX, Cybertec, Rajant,to name a few (our full range can be found here) as well as our own in-house brands of manufactured products for the broader communications industry.
Understandably, these changes may prompt a number of questions, therefore we have outlined some frequently asked questions on our website. If you have any further questions, please feel free to contact our Customer Connect team on 1800 72 79 79 or your nominated Account Manager.
I’d like to thank our valued customers and suppliers for their continued support during this transition and trust that the changes we are making will help us better serve you moving forward and improve your experience with us as we continue to be your distributor and partner of choice. Further, thank you to my team across all areas of our business for the continued professionalism and focus you provide.
Thank you again and I look forward to the future of Madison Group Enterprises and our Madison businesses.
Kind Regards,
Paul Calabro
CEO Madison Technologies
What these changes mean for our customers
Do you need to apply for a new credit application?
No. If you have an existing credit application with Madison Technologies, this is acknowledged by Madison Group Enterprises. Therefore, you can continue to place orders with Madison Technologies, MadisonAV or Madison Express. Please note that your credit limit is managed at a Group level.
Does the rebranding have any impact on existing agreements or contracts?
No. All contracts concluded under the former company name of Madison Technologies Pty Ltd will remain unchanged under the new name of Madison Group Enterprises Pty Ltd.
Does the renaming mean my internal contacts have changed?
No, all sales, support and accounts contacts remain unchanged.
What brand changes will you see?
You will now see the new company name Madison Group Enterprises, on your monthly Statements, as well as all correspondence from our Finance and Purchasing teams. All other documents such as Quotations, Delivery Dockets, Order Acknowledgements, Invoices and Marketing material will reflect the brand of the business unit you are dealing with.
Are your quotes still valid?
Yes. All open quotations within existing trading terms are still valid.
What name should you use on your purchase order?
You can continue to send your purchase orders to Madison Technologies, or the relevant specialist business that appears on your quotation.
Who should I send my Purchase Order to?
You can continue to send your purchase orders to your existing Madison contacts or the relevant specialist business.
| Contact Number | ||
|---|---|---|
| MadisonAV | 1800 00 77 80 | sales@madisonav.com.au |
| Madison Express | 1800 66 99 99 | sales@madisonexpress.com.au |
| Madison Technologies | 1800 72 79 79 | customerconnect@madisontech.com.au |
| mIoT | 1800 64 68 28 | sales@miot.com.au |
Does the new name mean new bank details?
No, the bank details remain unchanged.
Who can I contact if I have any follow-up questions?
If you have any further questions about these changes, please contact Madison Technologies Customer Connect team on Ph: 1800 72 79 79 or speak to your Account Manager.