To our valued customers,
No doubt you have been inundated with communication relating to COVID-19.
Whilst many things remain uncertain – we do know we are all in this together.
Madison Technologies is committed to supporting our customers and their needs and at this time, we can confirm that our offices remain open.
We would like to reassure you that your requirements as a customer and the well-being of our people are our top priority.
We are fully prepared to implement necessary plans to support our business in a changing environment, with the capabilities to support group conferencing and video conference arrangements.
Our teams remain confident we can provide you with continuity of service during this time, including quote requests, order placement, dispatch of goods as well as availability of stock.
Importantly, our technical support & customer connect teams are available to handle your requests. In short, we are here to help.
We are doing what is necessary to minimise the spread of COVID-19 within our office, which is fully compliant with the recommended guidelines imposed by the government, including cancellation of large events and training programs previously organised.
From an inventory perspective, we took measures several weeks ago to significantly increase the stock levels across our Australian warehouses to support our customer’s needs, both across day-to-day requirements and a level of project activity.
These inventory levels are focussed on core product lines with a history of activity, as well as consideration of project requirements. Our teams are ready to provide you with information on inventory levels and availability.
For close to 30 years, Madison Technologies has supported our customers through the good and tough times. We are in unchartered waters with COVID-19 and there will most certainly be adjustments, but we are here to support you and are confident we will get through this.
Please continue to reach out to your normal contacts within Madison Technologies with any related questions or concerns, or send an email or call 1800 72 79 79.
Stay safe and we will get through this.
Chief Executive Officer